I'm surprised people get worked up about this. I've felt like folks have learned to tolerate much worse and manipulative behavior from companies in the last two decades of personal computing... Not that I like it. I believed that society kind of accepted dystopia. Is it just that people are more sensitive because this happened in a corporate setting?
Sometimes you really hit a dead end. Some orgs just don't respond, or say they don't have the resources to process your complaint, or lie. The codified consumer protection laws are nice, in principle. Multinationals know they can get away with pretty much anything.
Fair. The agencies are one tool, but the payment intermediary is usually the one that actually moves - a chargeback often does more than an ECC complaint ever will
This is the sensible response. I'm always bemused by the reactions that go: "this is a garbage site but I am forced to use it every day". Be grateful that your social media addiction is now automatically mitigated! Go outside!
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