Not if everyone else starts fishing in them. Take a look at the Common Fisheries Policy. It effectively means everyone else in the EU can show up and fish for it themselves, potentially undermining the export revenue and (more importantly) severely disrupting all the work they've done to make it sustainable.
He asked the business for a sales rep through their sales portal a year ago. That is enough. Shouldnt have to complain a year later on a social media platform to get a response that says "hit me up".
