I believe everybody should draw their line somewhere. Otherwise we end up with "whataboutism": an excuse to do nothing, because one can always say "but what about… [insert something here]".
If I paid for a copy of Windows 95, I'm expecting Windows 95 in a box.
When I have two free hours to turn on the XBOX for the first time in half a year, I want it to turn on right away and play my game. I don't want the box I paid for and have been looking at to figure that it needs an OS update, and a game update, and that the game should now be slower and glitchier than it was the last time I played it.
When I play music on my phone in my car, I don't want to find out that the "Start Mix" button moved, or that showing the upcoming playlist now takes one more swipe, or that the UI won't load because YouTube Music doesn't cache it's UI anymore and when you have a cell network reporting 1 bar but it's actually zero bars, you get a spinner for ten minutes.
The six CD changer in my dashboard has worked exactly the same way since 2006, the discs play when the key turns on, and nothing moves. There's no engagement to be had other than "my music plays when I turn on the car in my driveway which also has spotty cell service". There isn't a KPI to be measured, a PM to be promoted, or anything. It's just a car radio.
Most consumer goods are solved problems. Nothing's changed since 2015. Even tech from 2015 is just a convergence of 2005 tech, like MP3 players, digital cameras, and Blackberries. People don't have radically different problems to solve in their day to day lives. People take pictures, share them, do email and group chat, voice calls, read the news, watch TV, pay for parking, do some banking. Watch a 90s TV show and all of those activites required different physical places and tactile goods. (Hell, that's why screens in Android are called *Activities*.).
When I pay for a product, I expect to be paying for a finished product, not some psychological experiment that's someone else's promo packet.
Most of the websites people are talking about here are free, they aren't things you paid for, so the argument that when you pay for a product you should expect something doesn't really apply.
The quote box at the start of the article is the essence of it, the rest is AI-speak dressing it up.
TLDR:
Some outage causes a meeting with an SVP. SVP preempts the discussion with the following:
“I know that if we get into the details, the reasons will be perfectly reasonable. You'll explain what happened, I'll understand why everyone made the decisions they made, and I'll empathise with you.
Then it'll happen again.
So I don't want the details. I want to know what we're changing.”
OP in the linked thread wanted to boycott Russia and Russian businesses. The “context” is that Kagi gives money to Yandex.
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