And I think most people who hate Jira actually just hate the process their company has imposed inside of Jira.
The vanilla out of the box product is actually quite close to old Trello, in simplicity. But there are so many ways to fuck it up and overcomplicate it, and so many companies proceed to fuck it up and overcomplicate it.
I have learned recently that I don't inherently hate JIRA, I hate our JIRA and byzantine process flows.
I think because other task trackers like Trello are simpler and have less config options (per my last use, long ago, pre-Atlassian-acquisition), it's impossible knock on wood to get into the antipatterns I've seen in those tools.
Ironically I think one of the main goals of management I have seen consistently over time - ensuring tickets are accurate, up to date, and reflect reality - would end up much more true if the task tracking tools were just much simpler, with fewer fancy features.
It might be you'd like Epiq. It is an issue tracker I built that actively does what it can to not be another Jira. It has way less fields and configurations per ticket (description, tags, assignees, attachments, comments), and it integrates with your code/repo, it is local-first and distributed so super fast.
https://ljtn.github.io/epiq/
>> And I think most people who hate Jira actually just hate the process their company has imposed inside of Jira.
I think what you describe is a problem for a lot of people, but what isn't acknowledged is that some people don't want any kind of process, or rather, they don't want to deal with any kind of friction. These people don't like Jira without the customizations. They don't like equivalent tools.
Given these tools regiment the world to some extent, many programmers are fine with the minimal friction. However, you have big problems when people who don't value any process get into positions of authority. This is also often a problem when you interface with other units of an organization who don't understand the value of a process.
Yeah, my company has a simple, straight-forward system, but I still dread using Jira. And I love Linear, so it's not general ticket management system hate! Jira just sucks.
I hate Jira because it’s one of the slowest applications I’ve used since the i486 days and the UX is designed to force you to click across 3-4 different fields and modals to accomplish an action that should be one form.
It’s business software for business people that need to be guided through SOP because they have so many different workflows, not engineers that have streamlined work processes to reduce mental load on non-engineering work.
Would you be more inclined to use Epiq? It is instant, as every write is local, synced over Git. It is built with engineers in mind. I'm its author for disclosure.
That actually looks pretty incredible, including some features I never knew I wanted.
Unfortunately I work for a very large corporation and don’t have the pull to get something like Epiq brought on - but I am definitely going to evaluate it for my non-FTE work.
As a side note - it was impossible to find your project through search engines. I only found it by searching on github itself.
Hey, thanks for the kind words. I need to get to the bottom of Epiq not showing up in search engines! It doesn't help that Skoda released a car model with the same name a month or so after :D. Totally understand the large corp dynamics!
Yup, I literally just hate their web UI. Once I found the Atlassian-blessed jira "cli" [0] (after searching for a long time for a tui, which is actually what the "cli" is primarily) I have actually be fine with using Jira again. As an added bonus, being a cli has made it easy to interface with using my AI tooling.
2nd this but I did need to write a session start hook to prune out most of the skills so it was just the non Rovo ones. Took about 15min to setup though so I am not complaining. twg works really well.
