This only confirms why a person living in Africa or other developing parts of the world, who has internet access and some seed money, is really limited in how they can earn money online.
I also don't agree that the agents simply "lost" $3,200. In reality, they used most of those funds paying for their own limited thinking capabilities (API/compute costs).
It's was always a case to describe your idea in context already known to users. Examples Uber for X, or eBay for Y.
I think it's a great way to learn to build alternatives for payed services. Look at cal.com
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