I doubt whoever thinks installing this US software on UK/Irish POS terminals has done their homework. Its simply one way to piss off the customers and embarrass the staff.
Interesting. What POS terminals are common there? I am curious about culture spreading through technology defaults and wonder if it's effectively driven by whatever Square chose and whomever else decided to ape the incumbent or whatever.
You them everywhere. Most insane are the bars where you have to walk up from your seating to the bar to order, the bartender plops the drinks on the bar and immediately moves on to another customer, and the terminal still displays default tip amounts and you have to do custom → €0. What the hell am I tipping you for?
At this point I'm waiting for supermarket self-checkout to add a default tip amount.
Interestingly I haven't seen the charity thing seen here in Germany for a while. I guess its because they all are asking if you have a customer loyalty card now (sometimes for both the chain-specific one and wider programs) and there is only so much they can ask for before the cost from lower throughput becomes significant.
Hahaha, I was surprised by one of those in Newark/EWR. I can't believe it's real haha. Who gets the tip? I just tipped the self-service worker in cash ;)
It's configurable on any terminal that supports it — obviously the terminal is designed so it can be used in a restaurant, or for paying in a shop, or paying a fee to the government. (To give an example of where even Americans don't tip.)
It would be pretty neat to actually have the thing funded through a revenue neutral ticketing scheme. i.e. you just auction off tickets for 4 week blocks. That will allow people who are time-sensitive to appropriately select, and if you make more than you need you can just rebate participants proportional to their spend. Might be a pretty good way to allocate the scarce resource.
I don't think square supports slovenia for now, but POS vedors add the tip option, and our restaurant owners enable it, because it doesn't cost them anything, any many (especially foreign) guests "feel bad" for choosing the zero on the screen.
Because from the restaurant's POV it seems like free money. If no one tips, they perceive no harm. If someone tips, then free money.
It's also more money to the company providing the payment system so they are incentivized to tell every restaurant to turn on tips.
I hate it. I don't know how to fight it except to try to start a movement big enough that everyone who goes to such a restaurant gives it 1 star and not not return, until it becomes unacceptable for business to do it. Like many things that is unlikely to happen without some major awareness campaign.
Unless it's a bottle deposit tax, then it gets added outside the advertised price ;) 2 Euro bottle of Coke, great, I have 2 euro left, pay 2 euro 20 please... Fawwwwwkkkkkkkkk
yeah, this one also gets to my bones. and then you cant return every deposit-taxed bottle everywhere - but only in stores where it's sold. then some friends leave bottles at your place which you cannot return anywhere near... what a mess
This is obviously regional too; here in finland all stores that sell "drinks" have a machine for accepting returns.
It doesn't matter what kind of bottle it is, or which company made it, all returns are accepted at every point.
Children, unemployed, and elderly people are often seen hunting for stray cans/bottles, by bins, in parks, and similar places, to return them for the cash.
whenever i try to exit the store the menu pops up, when i esc out, i am in again... leaving the store triggers it again...