Taking the spirit of the post, the bi-directional feedback, to heart. As a candidate, it gives me a clearer idea of how to improve going forward. However, this is a thought exercise and impractical. Anyone that has worked at a company with more than 5 people knows you can’t just offer feedback as you enter into legal hot water
Interesting concept, but blue ocean as to your target customer. Would be good to see other case studies, use cases for this. Also, thank you for not another “bring your keys” product. Just abstract it away for me.
I disclosed on my first comment how I got my data. I thought it was an interesting find, and one that really hinders the non-technical small business owner from figuring out how to ensure their company finds their way to the right customer.
If the goal of the web was just to transmit objective facts like 'who created Linux', this wouldn't be a problem at all. Wikipedia handles that pretty dece.
The issue arises when we move away from objective trivia and into subjective, localized buying intent, which is where the web monetizes itself.
If I ask an LLM 'who created Linux?', there is one right answer. But if I ask an LLM 'who are the best commercial roofers in Houston?', there isn't one right answer. There are dozens of highly qualified local businesses that do possess unique value, unique pricing, and unique availability.
When an LLM answers that roofing question, it typically cites 3 to 5 businesses. The other 40 legitimate roofing companies in the area are left out. My study isn't arguing that every single one of those 40 companies deserves to be in the answer; it's pointing out that those 40 companies currently have no idea they are being left out.
In the Google era, if you weren't on page 1, you could look at Search Console, see your ranking, check your backlinks, and understand why. In the AI Search era, businesses are being scraped to build these answers, but they have zero telemetry on whether they are actually making the cut. This index is just an attempt to provide that missing telemetry.
That's not _entirely_ true. Search Console now has a Generative AI page where you can see impressions per page now. Bing has something similar.
Also, I would assume that really "GEO" is just like "SEO". If you rank on the '1st page' of results for whatever common searches, you are _very_ likely to rank the same way for LLM questions, because all the LLM is doing (nearly all of the time for 'best roofers in Houston') is doing a web search and summarising the first x results. So if you are on page 1 for that term, it's very likely IME that you will get mentioned on LLM answers for that.
Good, let’s hope there’s no SEO arms race for this too. Maybe the best roofers have a chance of getting cited over the ones with the best SEO agency. Seems unlikely though.
Small businesses don't. You're right. But somehow those larger companies seem to get cited. Wouldn't it be nice if we all knew how we were being influenced, both potential consumer and small business owner? Let's have the lid off!
Not really, ahrefs has already started working on this and there are several tools out there that track GEO.
Also what is the incentive for me to rank on LLMs? People do not use it to click sources or even take action. Do you have any proof that being ranked as the best roofer in houston drives sales more than not being ranked as it? If not, why should i care as the roofer?
