They also have to convince the root programs to let them stay trusted, which can't be done by issuing vague press releases until the news cycle moves on.
The argument for the Ambrose case is that the surprise isn't him reading silently, it's him reading silently while he has guests. (and elsewhere in the text Augustine mentions himself reading silently by himself in a way that suggests it's entirely normal)
https://bugzilla.mozilla.org/show_bug.cgi?id=2083449#c30 They're being asked some very pointed questions about why they encountered problems with the key generation process at the time but didn't properly investigate.
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