In short -we should have our nose rubbed in something we have no ability to control. Cool.
I'm pretty sure that the pervasiveness and the inability to do anything about it is what the person you're referring to meant by 'exhausting', though I may be projecting what I find exhausting about the topic!
Don't lose all hope. Federally, I wouldn't hold my breath, but states and cities are fighting back. California, New York, Connecticut, Georgia, Ohio, Maryland, Illinois, Seattle, New Jersey, have all banned surveillance pricing. Colorado almost did but their governor vetoed it, so hopefully he gets voted out on his ass soon, but there is more push back on this than I expected from both parties. Lots of places still have bills being worked on. https://www.icsc.com/images/made/c54c2b3e89d2a51d/Pricing-Le...
I'm pretty sure that the pervasiveness and the inability to do anything about it is what the person you're referring to meant by 'exhausting', though I may be projecting what I find exhausting about the topic!