Perhaps we should start treating them as criminals instead of assuming that they are idiots.

Reckless and negligent idiots are criminals. They should be stopped be stopped before they get someone killed. Chernobyl happened because of massive negligence, not because someone thought a meltdown would make good PR.

That is a distinction without a practical difference.

Conspiracy and incompetence are very different.

Are the outcomes both crimes? I think that's the question to be answered.

If you consider these guys admitted they dont really have eyes on pre and post training, then incompetence really does seem more likely... especially with how fast they are moving. Its the SaaS playbook, move fast and break shit.