I have a really hard time getting excited by this. I'm a Hey customer, and it's one of my biggest regrets. DHH promises a lot, then gets sidetracked with killing DEI or spending years migrating off AWS (for all the supposed savings, I certainly haven't seen any) or bending over backwards to have a framework to avoid front end frameworks or whatever the hot new flavor of the month is. Meanwhile, my Android app email client performs terribly when I'm on LTE (!) and I'm strong armed into using a calendar app that I don't want or need, while obvious spam and phishing emails routinely doesn't get caught and the search feature is less than useless. If changing email addresses was less tedious, I'd have done it already. I'll never trust DHH with another of his company's products, let alone trust him with my computer's operating system.
>for all the supposed savings, I certainly haven't seen any
Did you really expect them to decrease the prices of the subscriptions given the massive amount of money they had to pay upfront for all that nvme storage?
If you're going to essentially pause feature development for years to do it, as a customer I expect something besides some self-congratulatory blog posts.
If you don't trust them and are unhappy, your only choice is migrating away. Vote with your wallet and don't host your email with someone you don't trust.
"Years-long feature development freeze due to infra changes" is such a ridiculous claim that it's hard to see this as anything but purposeful and intentional lying. Shame on you.
I quit hey three years ago for the reason you listed and my hey.com email address forwards to my new address indefinitely. Don’t know if they changed that, but migrating away was pretty easy that way
The real issue for me is moving all the mail over. Since the organization is non standard, imap doesn't map cleanly and it all ends up being a huge mess. I'm not looking forward to getting collections and labels and whatever else untangled.
