> that might appear to be incentive to improve quality
Their goal isn't to provide high quality care. Their goal is to increase profits. It's not hard to imagine how improved quality would lead them to spend more money. (faster diagnoses of serious illnesses and recommending expensive care)
Indeed, increasing quality tends to increase costs and decrease profits so keeping costs aligned with their profit goals automatically degrades quality.
Psychopaths don't care about other peoples pain. Some MBA only care about their own ego, power, and money. They do well in corporate cultures that reward parasitic relationships with customers. =3
Mangione had back issues and apparently some difficulty in getting treatment for it, but he wasn't insured by UHC. According to his manifesto, he chose Brian Thompson as his victim because UHC was the largest health insurance company in the United States.
His alleged* manifesto. There is no reliable evidence that Luigi Mangione committed any crime. It seems more likely that Brian Thompson was killed by a disgruntled customer.
The guy that was murdered was not the CEO of UNH, he had a boss. There is 1 head giving orders, and it was not the guy that was murdered. Kind of funny if title inflation got him murdered in error.