Hi! Like many others here, I was a long-time subscriber of the whole suite, but hitting ten different bugs in Rider in a single day broke the camel's back - especially after I'd already given up on WebStorm once it became completely unusable on a medium-sized React codebase.
I really hope that you guys manage to turn the ship around, but after experiencing the decline myself and paying until this year, all my goodwill towards Jetbrains has been used up. At this point, I would never consider paying full price again.
Have you guys discussed (if you're able to share) allowing customers to resume subscriptions, which they've cancelled during the decline years? For me, that would be an important step to rebuilding trust.
I really hope that you guys manage to turn the ship around, but after experiencing the decline myself and paying until this year, all my goodwill towards Jetbrains has been used up. At this point, I would never consider paying full price again.
Have you guys discussed (if you're able to share) allowing customers to resume subscriptions, which they've cancelled during the decline years? For me, that would be an important step to rebuilding trust.