> I am in the process of attempting to have AI run my business. I'm actually making very good progress, but it's happening in pieces
Very cool! What's been the hardest part? Have you successfully automated non-trivial communications? (for example with prospects, customers, vendors, partners, etc.)
> maybe an agent starting a business from scratch would have a better time
This describes the project I've been working on since last year, with agents in company roles, deciding on strategy, collaborating, and making progress (admittedly nonlinear). Some parts of the platform are stronger than others. So far the company agents have developed a company strategy and plans for executing it, launched a website and blog, and built and operate two products, one free and one paid.
But I would be wary of using a third party like Pion as a platform for running a business. It's one thing to know that your prompts and responses will be used to train models in the future, by companies that have a huge sea of relatively unstructured data. But it's another to hand over to another company every aspect of your strategy and operations, available to that company in real time and structured in such a way it's quick and easy to understand what you're up to and where you are going. Especially if it's being offered for free and at scale. With a free offering, value creation will likely come from either customer data or from escalating prices once customers are locked in. And even if neither of those happen, you now have a huge single point of failure for your entire organization. Seems like there are lots of strategic risks in there for the users.
> Very cool! What's been the hardest part? Have you successfully automated non-trivial communications? (for example with prospects, customers, vendors, partners, etc.)
Yeah, the most recent brand I acquired had enough customer contacts via FB/IG comments and messages, plus email, that I had Claude build out an application for me where it pulls those in as they come, drafts a response including any actions that need to be taken, and lets me edit or send. It takes any edits as feedback to refine its playbook, so its gotten pretty good now. Handles things like warranty claims (get picture of the damage plus order number, create replacement order, send email confirming replacement order) plus most common questions. Still entirely human in the loop, but I'm going to let it start handling common cases autonomously soon.
On the topic of starting an autonomous agent-run business from scratch, I had Claude set up a bunch of websites that pull publicly available (but somewhat annoying to access) government data, display it in easy to read format and send weekly emails. It's now running on its own with a couple levels of management - first, it does a weekly review of Google Search Console/GA4 and updates or creates new content to try to improve things from an SEO perspective. Then second, once a day it tracks all of the problems that have arisen over the past day (usually issues pulling the data or issues with the prose the models write), corrects them, and then tries to improve the system to stop them from recurring.
I'm not really keeping tracking of it at the moment - too much other stuff to do right now - but it's getting a trickle of subscribers and is slowly rising the SEO ranks, so for now I'm content to let it sit and see if it ever gets to the point of being monetizable.
Very cool! What's been the hardest part? Have you successfully automated non-trivial communications? (for example with prospects, customers, vendors, partners, etc.)
> maybe an agent starting a business from scratch would have a better time
This describes the project I've been working on since last year, with agents in company roles, deciding on strategy, collaborating, and making progress (admittedly nonlinear). Some parts of the platform are stronger than others. So far the company agents have developed a company strategy and plans for executing it, launched a website and blog, and built and operate two products, one free and one paid.
But I would be wary of using a third party like Pion as a platform for running a business. It's one thing to know that your prompts and responses will be used to train models in the future, by companies that have a huge sea of relatively unstructured data. But it's another to hand over to another company every aspect of your strategy and operations, available to that company in real time and structured in such a way it's quick and easy to understand what you're up to and where you are going. Especially if it's being offered for free and at scale. With a free offering, value creation will likely come from either customer data or from escalating prices once customers are locked in. And even if neither of those happen, you now have a huge single point of failure for your entire organization. Seems like there are lots of strategic risks in there for the users.