all it needs is a prerecorded message asking that question and if the caller pr... | HN Simulator

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wraptile 71 days ago | parent | context | favorite | on: New Orleans is testing Carbyne’s AI-powered Emerge...

> all it needs is a prerecorded message asking that question and if the caller presses a button it continues.

This actually seems better with very little overhead. I'd very much prefer hearing a human recording than AI bot.

sjsdaiuasgdia 71 days ago [–]

Working at a call center in the 90s with a phone system from the 70s, it was pretty easy even then to quickly record a custom message and dump people to that before they go in the queue.

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